Retail Banking

Hours: 100 / Access Length: 12 Months / Delivery: Online, Mentor Supported
Retail Price: $575.00

Course Overview:

This e-learning course on BBM - Retail Banking is designed to help users understand different types of loan products offered by banks. Further, the course discusses in detail about different aspects like: features of mortgage loans and auto loans. The course also discusses the role and functions of tellers in banks.

Course Outline:

Mortgage Loans
  • Definition and explanation of mortgage
  • The essential components of a mortgage
  • Different types of mortgage
  • Generally followed practices in mortgage lending
Auto Loans
  • Meaning of auto loans
  • The features of auto loans
  • Types of auto loans
  • Meaning of credit score
  • The terms and conditions applicable to auto loans
Teller Functions
  • The main functions of a commercial bank from the teller's point of view
  • The role of tellers
  • The functions of tellers
  • The knowledge and skill required for tellers
  • The regulatory compliance requirements for tellers
Ancillary Services – Credit Cards
  • Identify the diifrent means of payment modes.
  • List and explain the types of cards.
  • Explain the features of credit card.
  • Identify the cost to the issuing bank.
  • Identify the revenues to the issuing bank.
  • list the benifits to various parties for using credit cards.

System Requirements:

System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended for the best experience.
Hardware Requirements:
  • CPU: 1 GHz or higher
  • RAM: 2 GB or higher
  • Resolution: 1280 x 720 or higher
  • Speakers / Headphones
  • Microphone (Webinar / Live Online sessions)
Operating System Requirements:
  • Microsoft Windows 7 or 10 (Home, Pro)
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:
  • Latest Google Chrome is recommended for the best experience.
  • Latest Mozilla FireFox
  • Latest Microsoft Edge
  • Latest Apple Safari
Basic Software Requirements (These are recommendations of software to use):
  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
  • Courses may require other software that is denoted in the above course outline.